At StepZone, your privacy is as important to us as the quality of our premium footwear. Just as we carefully craft shoes for your active lifestyle, we’re committed to protecting your personal information with the same dedication to excellence and security. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at yeezysstoreca.com.
1. Information We Collect
We collect information that helps us provide you with the best possible shopping experience:
- Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment details
- Transaction Data: Purchase history, product preferences, and payment method information
- Technical Information: IP address, browser type, device information, and browsing behavior on our site
- Communication Data: Records of your interactions with our customer service team
2. How We Use Your Information
We use your information to enhance your StepZone experience, much like how we design our footwear for specific activities:
- For Golf Enthusiasts: Quick processing of your orders so you can focus on your game
- For Runners/Walkers: Streamlined shopping experience that matches the efficiency of our performance footwear
- For Safety Professionals: Secure handling of your data, reflecting the reliability of our safety footwear
- For Casual Wearers: Personalized recommendations that suit your style preferences
Specifically, we use your data to process orders, provide customer support, send order updates, improve our products and services, and with your consent, send marketing communications about new footwear collections and promotions.
3. Data Sharing and Disclosure
We treat your data with the same care we put into crafting our premium footwear. We only share your information when necessary:
- Payment Processors: We share payment information with secure providers like Visa, MasterCard, JCB, and PayPal to complete your transactions
- Shipping Partners: We provide shipping addresses to delivery services to get your premium Canadian footwear to your doorstep
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
We never sell your personal information to third parties for marketing purposes.
4. Data Storage and Security
Your security is our priority, just like the protective features in our safety footwear collection:
- All data is stored on secure servers with industry-standard protection
- We implement SSL encryption for all transactions, ensuring your payment information remains confidential
- We maintain PCI-DSS compliance for payment processing
- Regular security monitoring and fraud protection measures are in place
- Data is retained only as long as necessary to fulfill the purposes outlined in this policy
5. Your Rights and Choices
You have control over your personal information, including the right to:
- Access and review the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data, subject to legal requirements
- Opt-out of marketing communications at any time
- Withdraw consent for data processing where applicable
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
Like the precise fit of our performance footwear, we use cookies to ensure our website fits your needs perfectly:
- Essential Cookies: Required for basic site functionality and secure payment processing
- Performance Cookies: Help us understand how visitors interact with our site
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used with your consent to show relevant footwear recommendations
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.
7. International Data Transfers
As a global retailer, we may transfer and process your information internationally, including to Canada where our company is based. We ensure appropriate safeguards are in place to protect your data during these transfers.
8. Children’s Privacy
StepZone does not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our friendly team:
Email: [email protected]
Address: StepZone, 3839 St Jean Baptiste St, Les Escoumins, CA G0T 1K0
Thank you for trusting StepZone with your footwear needs and your personal information. We’re committed to delivering confidence with every step, both in our products and in how we protect your privacy.
